Terms & Conditions

Last Updated: June 2026

1. Acceptance of Terms

By using ZaniMatt Kenya's website and services, you agree to comply with and be bound by these Terms & Conditions. If you do not agree, please do not use our services.

2. Products and Pricing

All product descriptions, prices and availability are subject to change without notice. We reserve the right to correct any errors, inaccuracies or omissions.

3. Orders and Payment

When you place an order, you agree to provide current, complete and accurate purchase and account information. We accept payment via M-Pesa (STK Push and manual payment) or any other widely and recogonized mobile money service.

4. Shipping and Delivery

We offer delivery within Kenya. Delivery times are estimates and not guaranteed. Free delivery applies to orders over KES 14,999.

5. Returns and Refunds

Please refer to our Refund Policy for details on returns and refunds.

6. User Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

7. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect and use your information.

8. Limitation of Liability

ZaniMatt Kenya is not liable for any indirect, incidental or consequential damages arising from the use of our products or services.

9. Governing Law

These terms are governed by the laws of Kenya. Any disputes shall be resolved in the courts of Kenya.

10. Changes to Terms

We reserve the right to update these Terms & Conditions at any time. Changes will be posted on this page.